We will never be back.
Amanda was a huge help! Thank you so much for the great customer Service!!! Love your store,
We spent $900 dollars on work clothes that day at Ann Taylor, and I bit my tongue since we spent the time to try them on, and my wife was happy with the outfits. But I regret giving this company any money. Their staff was ridiculously cold and impolite, and did not care to earn our business. They judged us based on our age (as older men had been in the changing room prior).
Absolutely terrible customer service. I'm a 30 something year old male who was in this business with my wife to buy work clothing. My wife found several good suit sets for work and the prices were reasonable enough to try them on.
She was in the changing room trying things on and was occasionally ducking out of her room to ask my opinion on the fit and style. In order to do so, since there isn't a square foot of space outside of the dressing room, I was standing at the entry way to the dressing room, in a hallway area. We continued along with this for 30 minutes or so at which time a women, obviously uncomfortable with a male being near the dressing room, asked a staff member if men were allowed in the dressing room area.
Terrible-Terrible customer service. Don't bother going into Ann Taylor store.
bunk.
I am not mad at a customer questioning me being near the dressing room. While I personally don't understand how me being near the doorway impacts their private dressing room room, but I'm willing to hangout elsewhere. I'm not trying to make people uncomfortable. BUT, the store staff, rather than politely asking me to leave, turned towards me after her "are men allowed in here" and said, "no, they're not. You need to leave." And escorted me to the front of the store. This was ridiculously handled, and she did not care or apologize as I explained why I had been in the location.
The staff was rude and seemed bothered when I ask a question then to top it off their "discounts" didn't ring up correctly. They seemed inconvenienced when I asked why the "sale" price was different than what it was marked.
Charlene, Canada
Ann Taylor Factory Store is a US Clothing Store based in Tulalip, Washington. Ann Taylor Factory Store is located at 10600 Quil Ceda Blvd #602, Tulalip, WA 98271, USA.
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